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May 16.2025
3 Minutes Read

Unlocking Demand Generation: How Unilever Connects Culture to Cart

Speaker discussing demand generation at a conference

Is the Marketing Funnel Really Dead?

In a bold assertion during the POSSIBLE conference, Unilever's CMO Esi Eggleston Bracey declared the marketing funnel dead. Businesses striving to generate demand must rethink their strategies in a world where traditional paths to purchase have evolved. The marketing landscape today is dynamic, requiring brands to integrate deeply into cultural moments.

Transforming Culture into Commerce

Bracey emphasized that culture is the bedrock of brand-building today. Instead of merely defining a brand position and pushing it outwards, brands must seamlessly embed themselves in the fabric of cultural moments. Take Unilever's partnership with the reality show "Big Brother Brazil." Cif, a popular cleaning brand, smartly leveraged this cultural phenomenon to triple its size over two years by offering relatable and funny cleaning solutions to somewhat chaotic, unsanitary situations.

Leveraging Iconic Moments for Brand Success

Another shining example Bracey shared involved Hellmann's mayonnaise. The brand captured attention through a clever Super Bowl ad parodying the scene from "When Harry Met Sally." By recreating the iconic diner moment with celebrities Meg Ryan and Billy Crystal, Unilever generated buzz prior to the airing, using teasers to engage cultural fans. The ad masterfully connected the brand's core message—the irresistible pleasure of enhancing sandwiches—to a beloved cultural reference, making it memorable.

Building an Effective Content Supply Chain

At the heart of modern marketing success lies the "many-to-many" model, where brands connect with consumers through influencers and user-generated content. This strategy mirrors today’s interconnected digital landscape, allowing for a diverse array of engagement and interaction. Eggleston Bracey advised that brands should harness the voice of influencers who resonate with their audience, ensuring that the content shared aligns with both the influencers' style and the brand’s message.

Turning Engagement into Sales

Ultimately, the goal of these marketing efforts isn’t just awareness but purchasing behavior. Businesses must make a concerted effort to connect cultural engagement directly to sales outcomes. By crafting compelling connections between cultural insights and consumer behavior, brands can effectively drive customer acquisition and ultimately good lead generation.

Your Next Steps Toward Demand Generation

For businesses aiming to scale, leveraging these principles can be game-changing. It’s pivotal to cultivate a marketing approach that emphasizes cultural relevance alongside product promotion. This could mean crafting a dynamic marketing strategy that speaks to today's trends, understanding your audience deeply, and employing creative engagement tactics to drive branding efforts.

The landscape of consumer goods is rapidly shifting, and by adopting a ‘Culture to Cart’ approach, you can not only keep pace but thrive in this new reality. Seek to create deeper connections with your customers, focus on cultural moments, and let your brand flourish in relevance and recognition.

Ready to Embrace a Cultural Approach?

For business owners generating between $2M–$10M in annual revenue and looking to scale operations: take the leap! By implementing innovative customer acquisition strategies that resonate culturally, you will not only enhance your brand's presence but also see tangible increases in sales.

Marketing

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