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July 17.2025
3 Minutes Read

How Gannett’s Kara Chiles is Harnessing AI for Real Value Creation

Confident woman in glasses and pink top, gray background.

Embracing Innovation to Drive Value

Kara Chiles, the Senior Vice President of Product Management at Gannett, is on a mission to transform the way readers and advertisers engage with content. Drawing from her diverse background in journalism and digital product development, Chiles envisions a future where technology enhances how news is delivered and consumed.

Under her leadership, Gannett is rolling out innovative products that fuse artificial intelligence with traditional media, potentially reshaping the digital landscape for publishers.

What’s Behind the AI Push?

The launch of Gannett's DeeperDive tool marks a significant milestone in their journey towards leveraging AI. This new AI chatbot integrated into the USA TODAY site isn’t merely about automation; it's about crafting rich, interactive experiences that keep readers engaged. By collaborating with Taboola, a company renowned for its robust AI tech, Gannett is striving to boost both reader engagement and advertising revenue.

Chiles remarked, "We think in stages—create, reach, engage, retain—with equal attention on both audiences and advertisers." This philosophy emphasizes the importance of a user-centered approach that marries quality content with powerful technology.

Scaling Solutions Across Markets

Gannett's strategy leverages a flywheel model that aims to create a seamless cycle of engagement. Initially, the focus is on developing great user experiences, which are then scaled across more than 200 markets. This innovative approach ensures that solutions aren’t just launched—they're made to evolve based on user feedback and market demands.

The commitment to continuous improvement reflects a broader trend in the media landscape, where static models are being replaced by dynamic interactions that value user input.

Bridging Readers and Advertisers

In a digital ecosystem rife with distractions, Gannett's new offerings aim to provide genuine value not only to readers but also to advertisers seeking effective customer acquisition strategies. By integrating AI-driven insights, advertisers gain access to valuable data that enhances their lead generation tactics, allowing them to tailor their messaging to audiences more precisely.

This shift represents a critical opportunity for businesses looking to capitalize on demand generation in a crowded marketplace, illustrating how strategic partnerships and innovative tech can drive significant results.

Future Insights: The Road Ahead

As Gannett continues to explore the boundaries of artificial intelligence in media, the potential for future developments is vast. Chiles and her team are keenly aware that the successful implementation of these technologies will rely on real-world applications that resonate with users' needs.

The focus on transformative customer experiences could pave the way for a new breed of media consumption where personalized content takes center stage, encouraging deeper connections between readers and brands.

What This Means for Business Owners

For business owners generating $2M–$10M+ in revenue, understanding the implications of this shift is crucial. By tapping into the innovative tools offered by Gannett, companies can refine their marketing strategies and enhance operational efficiencies—especially in areas like branding and customer acquisition.

Ultimately, Chiles’ insights are not just about tech; they are about creating interconnected experiences that elevate the brand presence in readers' minds.

As we witness the merging of technology with traditional media, it's essential for businesses to stay ahead of the curve, adapting their approaches to harness these new capabilities.

Ready to revolutionize your marketing strategy? It's time to leverage innovative approaches that can enhance your brand engagement and drive sales.

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